The challenge
Update the out-of-date order tracking system to give users the ability to watch their food courier in real-time. Secondarily, refresh the entire tracking experience to match the updated SkipTheDishes website.

The solution
Working alongside the development team, we determined what would be possible technically while displaying the location of a courier. In the end, were able to deliver a smooth, accurate indicator showing the entire path a driver took live, in real-time. To refresh the site, we eliminated much of the clutter and redundant information, focusing almost entirely on the critical information a user needed at the time of tracking their order. The redesign was very successful, and was well received by users.

Project details
Mockups for the tracker were created in Sketch, wireframes were built in Zeplin and Invision.

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SkipTheDishes.com

December 9, 2017